Beatriz Campbell Rodrigues

• Assist the Inside Sales team with key process execution and sales activation including, but not limited to, samples, quality assurance, pricing requests, customer agreements and ad hoc support.

• Create reports and track requests.

• Support account and sales managers.

• Creation of quotes, Long Term Suppliers Declaration requests, sample requests and quality requests.

• Ensured that the store looks good for the customer, folding, aligning and sorting clothes by size and price, and finding places for new collections.

• Supervised customers entering and leaving changing rooms, sorting out clothes and putting them back in the right place.

• Ensured that the department is replenished at all times, checking if all sizes are available and filling empty gaps.

• Helped customers complete their purchases at checkout tills.

• Supported management in certain departments, delegating tasks to sales employees and ensuring work quality.

• Assisted sales employees at the checkout with privileged tasks such as opening/closing tills, giving discounts and declaring tax-free purchases.

• Ensured correct management of the team and products in order to maximize sales results, identifying and promoting best-seller items.

• Review sales reports and perform additional administrative tasks.

Software House specializing in the development of solutions, with automation tools Administrative and Consulting.

• Support level 2 for Enterprise Resource Planning (ERP) solution developed by the company, dealing with Point Of Sales (POS), Production Planning Control (PPC), fiscal integration, warehouse, invoice, import/export and finance management, and database schema recovery.

• Developed a custom time tracking software using fingerprint recognition devices for a wholesale and retail client.

• Developed general and custom reports for core business processes.